Shipments and returns
Projectorlamp.ie ships all orders with GLS, Parcels are normally sent in the late afternoon and customers usually receive them within 2 to 3 working days unless stated as next day delivery.
Packages are generally dispatched within 2 to 3 days after receipt of payment and are shipped via GLS with tracking code send to the customer email id. When you place your order, you can indicate your home or your work address, as well as your instructions for handing over the parcel to a third party if you can't take delivery yourself.
In Some rare case where we may have stock in the UK , this might extend to 5 to 7 days.
Damaged in transit
Breakages of items must be reported within 48hours of receipt to enable us to claim with our carriers. Any claim outside of this period cannot be supported.
Faulty Product / Warranty claim
If in the unlikely event that your projector lamp does not work and that there appears to a fault please use the standard returns process to get the item back to us and to receive a replacement.
Incorrect Product
If we made a mistake and supply the incorrect projector lamp to you, please email us at info@projectorlamp.ie within 2 days of the invoice date. Your query will be checked against your original order. Products must be unopened and in pristien condition and with the original seals intact.
*Free Delivery On all order above €180.00 Ex Vat